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The Christian Mama CEO

Business ·

How to Automate Your Business Without Losing the Personal Touch

Hey Beautiful Mama! 🌸

Balancing a thriving business with the demands of motherhood can feel like you’re juggling a million things at once. I see you, working tirelessly to make your dreams come true while also cherishing those precious moments with your little ones. It’s a beautiful yet challenging dance, and I want you to know that you’re doing an incredible job.

But here’s the thing—automating your business can be a game-changer. It can help you streamline tasks, save time, and focus more on what really matters to you. Yet, I totally get it: you might worry that automation could make your business feel less personal, less you. The good news is, Mama, you can have the best of both worlds. Let’s dive into how you can automate your business while keeping that warm, personal touch that your clients love.

1. Personalize Automated Emails

Email automation can save you loads of time, but let’s make sure it still feels like a genuine conversation. Use tools like ConvertKit or Mailchimp to set up automated email sequences, but personalize them with your unique voice. Address your subscribers by name, and segment your email list so you can send tailored content that speaks directly to their needs and interests.

For example, send a warm welcome email to new subscribers with a bit about your story and how you can support them. Follow up with personalized recommendations based on their preferences or past interactions. This way, your automated emails still feel like they’re coming from a friend who truly cares.

2. Craft a Personal Touch in Your Scheduling

Scheduling appointments and meetings can be a huge time-saver with tools like Acuity Scheduling or Calendly. But don’t just set it up and forget it—make it personal! Customize your booking page with a friendly welcome message, share a bit about yourself, and let clients know what to expect.

Consider adding a short video or a personal note that reflects your personality and values. This way, even though the scheduling process is automated, your clients will still feel connected to you. It’s like giving them a virtual hug!

3. Engage with Automated Social Media

Social media can quickly become a time sink, but automating your posts with tools like Later or Buffer can help keep your presence consistent. The key is to plan and schedule content that resonates with your authentic voice.

Share behind-the-scenes glimpses of your life, celebrate milestones, and post heartfelt messages that reflect your values and personality. Use automation to handle the scheduling, but let your posts be a true reflection of who you are and what you stand for. Your community will still feel your warmth and connection.

4. Automate Customer Support, But Keep It Personal

Managing customer inquiries can be overwhelming, but automation tools like Intercom or Zendesk can help. Set up automated responses for common questions, but also make sure there’s a personal touch in your follow-ups.

For instance, if a client needs more detailed support, send a personalized follow-up message letting them know you’re there to help. Share your contact information and offer to hop on a call if needed. It’s about combining efficiency with that personal care that makes your clients feel valued.

5. Use Automation for Personalized Client Onboarding

Onboarding new clients or customers is a crucial time to make a great impression. Automate the process with tools like Dubsado, but infuse it with your personal touch. Create a welcome sequence that includes customized messages, resources, and even a special gift or offer that reflects your appreciation.

For example, you could set up an automated email to welcome new clients, provide them with a personalized guide, and invite them to a one-on-one consultation. This way, they get the benefits of automation but still feel your genuine excitement about working with them.

6. Celebrate with Automated Milestones

Everyone loves a celebration! Use automation to remember and acknowledge client milestones, anniversaries, or birthdays. Set up automated reminders to send personalized notes or small tokens of appreciation.

A simple gesture like a heartfelt birthday email or a note celebrating a client’s business anniversary can go a long way in maintaining that personal connection. It’s about showing that you’re thinking of them and celebrating their successes along with them.


Mama, automation doesn’t have to mean losing that personal touch that makes your business special. With a little creativity and thoughtfulness, you can streamline your processes while keeping your unique voice and warmth at the forefront.

You’re creating something amazing, and every step you take towards automation is a step towards more time with your loved ones and less stress in your day. Remember, it’s all about finding that perfect balance that allows you to shine both in your business and at home.

I’m cheering you on, and I’m here to support you every step of the way. You’ve got this, and you’re doing an amazing job!

Sending you a big hug and lots of encouragement! 💖✨


How do you keep your business personal while using automation? Share your tips and experiences in the comments—I’d love to hear from you!

Posted In: Business

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